RYAN BOUGHEN WEBSITE | PRIVACY NOTICE
This privacy notice discloses the privacy practices for www.ryanboughen.ca. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
You may refuse or withdraw your consent at any time by contacting The Mortgage Group Privacy Officer. If you refuse or withdraw your consent, we may not be able to provide, or continue to provide, our services to you.
What Personal Information do we collect?
Saskatchewan, Manitoba and Canadian privacy legislation defines “personal information” very broadly. Generally speaking, it will be information which: is about an identifiable individual; or allows an individual to be identified; and in either case, is not information which is already “public” according to exceptions set forth in the applicable legislation.
In this policy, our use of the term “Personal Information” means information which is defined as being personal information under the applicable Saskatchewanian, Manitoban or Canadian privacy legislation, and which is not exempted under such legislation.
Generally speaking, Personal Information does not include what is considered business contact information: your name, title or position, business address, telephone number, facsimile number, or e-mail address. Certain information, such as your name, home address and telephone number, may be exempted under SK and MB legislation. In addition to this information, we may also collect your personal email address, income and employment information, asset, liability and net worth information, and other information which is necessary for us to gather in connection with an application, pre-approval, or request for information concerning mortgages, loans or other products or services purchased or applied for through The Mortgage Group or any of our affiliates or sub-mortgage brokers (including Personal Information about family members, beneficiaries, directors, officers, employees, potential guarantors and other relevant parties).
Why do we collect your Personal Information?
In general, The Mortgage Group collect s, uses and discloses Personal Information about you in order to provide you with mortgage brokerage and related services. This will include some or all of the following purposes:
Providing mortgage brokerage services to you and offering products and services best suited to your needs, including arranging and/or renewing loan(s)/mortgage(s) and informing you of group creditor insurance and other products offered or approved by us or by lenders or other parties with whom we have business relationships and which may be of interest to you;
Checking your credit-worthiness through credit bureau inquiries and personal information agents who have information on your financial position; Advising you of your financial options, as well as ongoing developments within the mortgage market and industry; Auditing the services provided to our clients; Complying with all municipal, provincial, federal and other applicable laws; Any specific purposes which are communicated to you prior to the collection of such Personal Information; and any other purpose to which you consent.
Except when otherwise permitted by law, we will only use your Personal Information for the purposes identified to you, either in this Policy or directly by The Mortgage Group or one of its affiliated brokerages. When Personal Information is to be used for a purpose not identified, we will take all reasonable steps to ensure that the new purpose is identified and consented to you prior to such use.
To whom do we disclose your Personal Information?
From time to time, The Mortgage Group may disclose your Personal Information to: prospective lenders, financial institutions, insurance companies and other suppliers of products or services The Mortgage Group is providing or offering to you; sub mortgage brokers and other staff within The Mortgage Group and its affiliated brokerages for purposes related to the services we are providing to you; service providers, including organizations or individuals we have retained to perform functions on our behalf, such as office and registry services; organizations or individuals retained by us to evaluate your creditworthiness or to collect debts outstanding on an account; a person who, in the reasonable judgment of The Mortgage Group, is providing or seeking the information as your agent or who is otherwise legally entitled to receive that information; police or other authorities where in The Mortgage Group’s opinion such disclosure is required for protection of the public interest, including any case where we suspect criminal activity such as fraud or money laundering; any law firm(s) which may be retained to act on our behalf for any reason; our insurers and to regulatory agencies such as provincial financial institutions commissions or others in connection with regulatory or other activities relating to our obligations and/or our mortgage brokerage businesses; or any third party or parties, where you consent to such disclosure or where disclosure is required or permitted by law.
As many of our dealings with lenders and other parties are conducted through electronic means of communication, you specifically consent to our transmission of your Personal Information by electronic means, including by email and facsimile transmission, for all purposes identified in this Policy or otherwise consented to by you.
Where do we store your Personal Information?
Your Personal Information is stored in secured locations and on computers and computer servers controlled by The Mortgage Group or its affiliated brokerages, located either at our offices or at the offices of our affiliated brokerages.
Once a file or matter has been completed, paper records may be stored in off-site storage facilities, and are subject to destruction after such reasonable period of time as The Mortgage Group determines is appropriate to meet the requirements of any applicable regulatory bodies and/or any other applicable laws or regulations, statutory or otherwise, from time to time.
How may you obtain access to your Personal Information?
Upon your written request, The Mortgage Group will inform you of the existence, use, and disclosure of all of your Personal Information which we have in our possession and will give you access to that information. Access requests should be sent to our Privacy Officer, using the contact information below.
How do we protect your Personal Information?
To help protect the confidentiality of your Personal Information, The Mortgage Group employs administrative and technological safeguards appropriate to the sensitivity of your Personal Information. While the processes which are employed by the various third parties with whom we deal for protecting Personal Information are established by those third parties, The Mortgage Group will not continue to deal with any third party where we have actual notice of a failure by that third party to adequately safeguard your Personal Information.
We endeavor to operate secure data networks protected by industry-standard firewall and password
practices, please contact Bud Jorgenson in writing, at the address shown below:
Chief Privacy Officer
TMG The Mortgage Group
506 Queen Street